March 20

Explore Secure Launches New Design for Online Travel Safety Training | ETS Risk Management

Explore Secure®, a travel safety training service [...]

Explore Secure Launches New Design for Online Travel Safety Training

Explore Secure®, a travel safety training service managed by former UK Elite Counter-Terrorism personnel have amended their online travel security content to decrease the time it takes to complete, while still providing the same high level of content.

Both of Explore Secure’s travel safety training products will still contain the full animated modules. The company has a Business Travel Safety Briefing for Corporates, and a Student travel safety briefing aimed primarily at scholastic organizations, gap year travelers and study abroad students. Each now more efficient for the user, able to navigate through the modules within 30 to 35 minutes.

“Corporates, organizations and individual travelers have limited time to dedicate to travel safety training,” said Mark Deane, CEO of ETS Risk Management, the company that owns Explore Secure® “Our product now helps provide the same high level of advice and guidance to travelers, just delivering it more efficiently.”

Organizations are increasingly aware of their duty of care responsibilities to all employees, volunteers, and students.

The Explore Secure training now allows users to carry out training with the least negative impact on their schedule.

ETS is dedicated to improving the health, safety, and security of all travelers. Based on the fact that simple, easy to learn thought processes and methodology can significantly increase the safety and security of all travelers throughout the globe. The Explore Secure®briefings are specifically designed to teach individuals and groups how to identify threats early to avoid danger and minimize risk, and if the worse case scenario ever does occur they are prepared to react in a positive manner to increase chances of a positive outcome. They have proven countless times that just 45 minutes spent learning the basics of personal safety abroad can significantly increase the chances of staying safe and avoiding danger.

March 20

Duty of Care for Business Travel – Why Secure Transportation is Critical | ETS Risk Management

The need for employers to meet their duty of care requirements to employees is a complex process to navigate for many organizations. Understanding what measures you can take to manage this level of risk remains a considerable challenge. Incorporating the use of secure executive transportation into your travel risk management plans is a prudent move to reduce this risk and keep your people safe. Now, more than ever the need arises as to how best to meet this legal obligation for staff and employees who are traveling overseas on company business. The constituent groups this affects are varied, ranging from executives, accompanying spouses and dependents, students, teachers, volunteer groups, contractors – the list goes on.

March 20

Violence Prevention Program in the Workplace | ETS Risk Management

Do you have a plan and policy that allows you to address this statement from an employee who receives a poor performance appraisal? The recent active attacker tragedies at Douglas High School in Parkland, Florida, the Baptist church in Sutherland Springs, Texas, the Mandalay Bay outdoor concert venue in Las Vegas, Nevada, and the Pulse Nightclub in Orlando, FL, all had at least one commonality: Each of those sites was somebody’s workplace. Does your bank have a program to recognize, report, and respond to the risk of workplace violence (WPV), and a strategy that views every employee as a part of the solution to this increased risk? The safety of your employees should be your highest priority. The startling statistics of WPV serve as a catalyst for business leaders to commit to building a program before their risk becomes a reality.

March 20

Our Executive is Missing: Kidnap and Ransom Basics for Security Professionals | ETS Risk Management

Our Executive is Missing:  Kidnap and Ransom Basics for Security Professionals

The third of a three-part series to help protective professionals understand how K&R can be successfully resolved

It may happen when you are least able to prevent it – when your executive or his family are alone and most vulnerable. Learning what to expect in the hours and days after an abduction will help you avoid becoming a bystander at a time when your leadership is most needed. The first article of this series focused on the early hours, activating your plan, confirming a kidnapping, engaging an expert consultant, establishing a negotiation operations center, and selecting a communicator to receive ransom calls. The second article dived deeper into negotiation techniques and financial criteria. In this last article of the series, we address engagement with law enforcement, victim families, and the media.

Law Enforcement:

One of the early critical decisions needed during a kidnapping is the degree your company will engage with law enforcement in the likely foreign jurisdiction of the incident. Law enforcement’s priorities, including the identification, apprehension, and prosecution of the kidnappers, may impede effective negotiations. Police pressure can have a significant and negative impact on the time/money correlation that is present during all kidnappings for ransom. Corporations should strongly consider obtaining the services of a security consultant with a proven track record in ransom negotiations. These consultants already have established liaison with law enforcement and military in the countries where kidnap is most prevalent.

The taking of a U.S. citizen hostage or a ransom demand made against the U.S. Government, regardless of the victim’s citizenship, is a violation of U.S. federal law. The FBI, through their Crisis Negotiation Unit, is recognized as the official negotiation arm of the American government. Under the direction of the U.S. Ambassador, the FBI is the lead agency for Development and implementation of negotiation strategies; Conduct of investigations; and, Collection of evidence. The FBI will coordinate the government’s response to kidnap but will not take over decision making. Key decisions, such as whether to pay a ransom, always remain the responsibility of the victim family and/or company. The FBI will not provide the funds nor make the delivery of any ransom payment outside the United States. Corporations and families still must make these tough calls while managing the incident.

Know the Law

Some countries require mandatory notification to authorities that a kidnap occurred. Some countries mandate that you obtain their permission to negotiate with captors. Learning in advance the legal requirements in the countries where you have a presence could save precious time. A robust exchange of information with country authorities can result in permission to make a ransom payment when there is no other recourse for the victim’s safe release. The strong liaison can also help authorities realize that a kidnap negotiation is an investigative tool that provides intelligence and creates potentially exploitable options for law enforcement. Accommodation can be reached wherein authorities agree to wait until the victim is safely recovered before pursuing the abductors. In turn, a victim company may promise to provide all available evidence and make the victim available for debriefing.

In most cases, cooperation with authorities should be the preferred option of a victim company.  Cooperation is a two-way street that can build trust. A strong liaison with authorities can increase the company’s ability to influence law enforcement actions. This is most critical when there is a need to restrain officials from attempting high-risk rescues. Continuous contact with high-level trusted officials can reap both short and long-term benefits.


A company should prepare to expend a considerable amount of time and resources supporting, advising and protecting the victim family. First impressions are critical, and a company should give serious consideration as to which executive protection level official will make the initial in-person notification, and who will be assigned as the full-time family liaison for the duration of the incident. The victim’s family will feel isolated, perceive that information is being filtered, and that the company is not doing enough to obtain their loved one’s release. These sentiments are quite common and understandable. It is essential for the company to form a united front with the family and to provide them with realistic assessments and genuine assurances that they are equal players at the table.

As soon as possible there are two areas to address with the family. The first area is how to handle contact with the captors. The second topic involves the best approach to media inquiries. Contact from the captors with the family is very common and should be expected. Captors realize the emotional impact they can have when they manipulate victim family against victim company. They know the family can pressure the company to quickly acquiesce to the captor’s demands. A company that provides the victim family with concrete guidelines can minimize the likelihood of orchestrated manipulation. Additionally, the family’s confidence in the company’s knowledge and competence increases when they can anticipate the adversaries’ strategy.

The family will also need media guidance and someone to act as a buffer during the kidnapping. Educate the family on the potential damage to negotiations that can be done by a spontaneous statement to the media. It might even be necessary to relocate the family for the duration of the incident to isolate them from a media onslaught.


A Crisis Communication Plan should be an annex of your Crisis Management Plan. The media will ask three basic questions: What happened? How did it happen? What are you going to do about it? It is in your company’s best interest to respond to media inquiries. Failure to respond or delaying response makes the company look irresponsible, unconcerned or incompetent. Again, an experienced negotiation consultant can assist you with the best responses to media inquiries.

Your company’s communication department should craft holding statements for various crises in advance. Innocuous holding statements can help a company buy time to gather critical information. Financial details, ransom policies, insurance coverage, and negotiation status should never be discussed with the media. It is also a good policy to not publicly criticize any government’s response efforts.

Always provide information to the victim family before providing it to the media. Also, focus on internal messaging for the “corporate family” of colleagues and co-workers who will not appreciate learning information through the media. There should be only one authorized spokesperson and statements should be cleared with key partners before release. Don’t lie to the media. Take control and portray a posture of calm and confidence. Proactively anticipate media events and stories rather than merely reacting to them.

Companies responding to an international kidnapping will face the challenge of dealing with multiple governments, interacting with law enforcement agencies, victim families and the media. The safety of your victim employee may depend on your ability to successfully navigate the internal and external complexities of the crisis. Will you be ready?


March 20

Travel Security Risk Services Company | ETS Risk Management

Preparation for higher risk business travel must also include preparation for the possibility of the risk materializing despite mitigation measures. This is where vigilance and situational awareness combine to help answer the question “What if” question.  For example, “What if that person watching me leave the hotel every morning has criminal links?” “What If my driver suddenly veers off route and says he is picking up a friend?”  “What if a car screeches up beside me and two men run towards me?”  The simple act of asking the “What if” question better prepares you to successfully and calmly react to the threat and survive it.

With planning and preparation, use of available data, and consultation with security professionals, business travel to Mexico can be both savvy and successful. But, with zero question two key pieces to the risk management plan must include Ground truth and solid secure ground transportation and journey management plan.

March 19

Travel Security in Mexico: Ground Truth and Transportation | ETS Risk Management

The business traveler to Mexico is ill-served by a national or regional level risk assessment approach.  Rather, Mexico Travel Risk Services must be viewed through the lens of locality. For example, risk levels in Cancun are not nearly the same as Monterrey. Corporate security organizations wedded to general travel advice for Mexican regions will not only find themselves saying “No” to business opportunities in safer towns but saying “Yes” to potentially life-threatening visits to villages that should be off-limits.  More than ever before, business travelers unaware of the risk distinctions from district to district, and neighborhood to neighborhood are either placing themselves at unprecedented risk or missing out on closing deals in places where the risk is manageable.

Last year, the U.S. State Department issued strict “do not travel” advisories for five Mexican states because of violent crime and gang activity. While the State Department has long recommended travelers exercise “increased caution” in Mexico in general because of widespread homicide, kidnapping, carjacking and robbery, the new warning elevates the five states to level 4, the highest level of potential danger. This advisory puts the states of Tamaulipas, Sinaloa, Colima, Michoacan, and Guerrero on the same level as battle-weary countries like Syria, Yemen, and Somalia. Yet, many businesses have chosen to interpret the “do not travel” advisories for those five states as precluding travel to even the surrounding regions adjacent to those states. In doing so, those businesses are foregoing opportunities by not seeking out the finer details of Mexican travel.

March 14

Workplace Violence Risk Assessment | ETS Risk Management

March 14

Top Social Media Security Risks | ETS Risk Management

The assassination of Denis N. Voronenkov in March 2017, a former Russian lawmaker who was killed in Kiev in a widely publicized killing, identifies what happens when Media Security does not have time to react. Denis Voronenkov, who’d been a Communist member of Russia’s lower legislative house before he left, was fatally shot outside a hotel in broad daylight.

March 14

Why Cyber Security Career | ETS Risk Management

Preparing for the worse is part of every security professional’s repertoire especially when it comes to planning for failure. This three-part series is designed to enhance understanding of how kidnap and ransom negotiations work and your role in the event the unthinkable happens. Cyber Security leaders with a significant global high-risk footprint know that a kidnapping may not be a question of “if” but a question of “when”.

March 14

Executive Protection Companies USA | ETS Risk Management

It may happen when you are least able to prevent it – when your executive or his family are alone and most vulnerable. Learning what to expect in the hours and days after an abduction will help you avoid becoming a bystander at a time when your leadership is most needed. Understanding how professional negotiators work increases the odds that you will seek their expertise, augment their mission, and successfully resolve an abduction. The first article of this series focused on the early hours, activating your crisis plan, confirming a kidnapping has occurred, engaging an expert consultant, establishing a negotiation operations center, and carefully selecting a communicator to receive ransom calls. This second article in the series dives deeper into ransom negotiation techniques and financial criteria.
Financial Criteria:

One reason to seek the expertise of a K&R professional is domain knowledge regarding ransom. We are all familiar with the real estate mantra, “location, location, location”. Similarly, ransom demands are contingent upon the adversaries’ expectations, or the “going rate”, and a major determinant of that rate is location. A K&R expert will help you understand the most recent and differing ransom structures for places like Nigeria, Colombia and Mexico Executive Protection Services. Also obtain and assess intelligence regarding the captor’s previous kidnap track record, including the credibility of their threats and their propensity for violence, and what ransom amounts have been paid by western victims’ families and companies in that location. Such intelligence is instrumental in estimating the final amount you expect to pay the captors to secure the release of the hostage. Another key factor in deriving this payment figure is of course the amount of funds available and/or agreeable to be paid. Statistics show that a large majority of captors agree to approximately 10 percent of their initial ransom demand.

Your K&R consultant will insist the captors provide a bonafide proof of life before making the initial counteroffer. This serves to strengthen the continuous message that the payment of ransom is directly tied to the welfare of the victim. As a rule, the initial counteroffer to the captor’s first ransom demand should be about two-thirds of the amount you expect to pay. As in a chess game, a financial strategy can be employed that allows room to reach the final amount in several moves. Another general guideline is to not make the initial counteroffer until the kidnappers lower their initial demand. Then, increases should be made in decreasing increments. Also, offering odd amounts of money is a technique used to indicate your difficulty in raising funds. This tactic can be most effective when dealing with the kidnap of a family member.

March 13

Intelligence Consultancy | ETS - Global Risk Management

Intelligence Consultancy | ETS - Global Risk Manag [...]


ETS Intelligence teams provide a fully dedicated intelligence and analysis function. By embedding our personnel within legal teams we can identify intelligence gaps during case construction. Any intelligence needs can then be pushed directly to our network for tasking to acquire intelligence to support the client’s legal position.

ETS also provide deep due diligence, intelligence, analysis of businesses and individuals for professional investors such as private equity firms, Investment Managers, Hedge Funds and Regulators. We develop detailed information from open sources supported by in-house expertise to ensure that our clients have a complete understanding as possible of the entities they are interested in.

Mark Deane is a former British intelligence Officer who leverages years of Government counter-terrorism, counter-espionage and covert operational experience to provide a comprehensive range of risk management services.

During his career in an elite covert operational unit of the British Government Mark was lucky enough to be involved in some of the largest counter terrorist and espionage operations of the past 20 years. On leaving the career that he loved to relocate to the USA with his family, he identified a requirement for high-level risk management solutions delivered in a tailored, bespoke manner. He co-founded ETS Risk Management with his Wife Tara and has since grown it into one of the world’s leading providers of protective security solutions for corporates and HNWI’s.

Mark’s focus on providing a boutique, customer focused risk management service, supported by an impressive global network of former colleagues and associates from the global security community has grown ETS a loyal, yet broad customer base. ETS, via the guidance of its Board of Directors strives to remain an innovative risk management company, pushing simplification and customer relationship management at every juncture.

As Co-Founder and CEO of ETS-Risk Management Inc. Mark has planned, managed and delivered numerous security and risk management operations at both a government and corporate level. Within the field of risk management and security his clients in the corporate world include Fortune 10, 100 and 500, Ultra High Net Worth’s, energy companies, and multinational organizations. Coupled with the design and delivery of a large number of training courses for foreign allied special forces and specialist government units.

Frank Figliuzzi was formerly the FBI’s Assistant Director for Counterintelligence directing all espionage investigations across the U.S. government, frequently briefing the White House, Congress, and the Attorney General, making numerous national media appearances. Frank is most noted for: Leading the FBI’s efforts to counter economic espionage in Silicon Valley, California; Overseeing major financial crimes and public corruption investigations in Miami, Florida and Cleveland, Ohio; Serving as on-scene commander of the largest HAZMAT evidence recovery effort in FBI history at the Boca Raton, Florida site of the nation’s first anthrax murder; and the resolution of the Toledo terror plot in Toledo, Ohio. Frank has been featured in documentaries and news shows explaining the FBI’s successful operation against 10 Russian sleeper agents in the U.S.

Most recently, Frank was with General Electric’s global Security & crisis management organization. He oversaw policy and strategy for internal investigations, data and intellectual property protection, workplace violence prevention, and special events – including GE’s sponsorship of the Olympic Games. His initiatives help safeguard over 300,000 GE employees in 180 countries and he was key in designing and establishing GE’s insider threat program.

Alongside his new role as COO at ETS Risk Management, Frank will be delivering cutting edge and world class counter-espionage and investigations consultancy services to continue ETS’ unparalleled levels of service within the commercial arena.

Matt Tank was a Senior Counterintelligence and Investigations manager for Raytheon Company and its 63,000 employees worldwide. At Raytheon, Matt implemented an Insider Threat program and was responsible for internal investigations across the enterprise. Prior to his corporate role, Matt served as an FBI Special Agent for 23 years and was named Chief of a national security unit at FBI Headquarters, Washington, D.C. Matt was awarded the National Intelligence Exceptional Achievement Medal by the Office of the Director of National Intelligence. He is a Certified Insider Threat Vulnerability Assessor by the Carnegie Mellon University Software Engineering Institute, and a veteran of the US Army.

March 06

Special Event Security | ETS Risk Management

As seen repeatedly in the celebrity and corporate worlds, unprofessional personal security can inflict long-lasting reputational harm, or worse. There are multiple untold horror stories of VIP security gone wrong including personal security operators and drivers getting lost on the way to meetings, driving through high-risk environments, and having their VIPs attacked. There are examples of personal special event security negligently discharging firearms, crashing vehicles, and losing track of their protected. Even less extreme failures have a serious negative impact on business effectiveness, brand reputation, and the personal image of the senior executive. Far too often those most in need of high-level security make the mistake of saving on cost in favor of ‘large, imposing bodyguards’ yet rarely consider if these persons have the training and ability to react.

March 06

Secure Ground Transportation | Armored Vehicle Protection

International secure transportation from protectiv [...]

Secure Ground Transportation

ETS Risk Management provides global secure ground transportation and Executive Protection using trusted, vetted, local resources.

ETS is focused on the simplification and standardization of global travel security. We provide vetted professional security drivers and executive protection specialists in a range of vehicles (including armored vehicles) to deliver clients secure executive transportation services in cities, and regions throughout the world.

All of our local security drivers and Close Protection Officers (CPOs) undergo strict and standardized due diligence processes. It includes in-depth background checks, and criminal record checks (where attainable). All personnel are licensed to the appropriate legal standard in their country of operation.

At ETS we focus on simplification, providing clients with a user-friendly, global and standardized service. Our system utilizes Credit Card payments (if preferred) and all prices are transparent and provided clearly, pre-booking.

Tracking and monitoring options are available. Every driver and CPO can utilize our tracking App on their cell phone. With this system, clients can know where their people are, when they arrive/depart safely and be alerted in an emergency.

The security transportation services provided by ETS Risk Management go above and beyond those of ridesharing and taxi companies, enabling our clients to be confident that duty of care requirements for business travel safety are not only met, but exceeded.

Reserve your secure ground transportation today for any traveler whether business, organization, or individual. Contact Us.

ETS Risk Management has a wide variety of armored vehicles for rent in multiple countries, all driven by local, bilingual security drivers. Armored vehicle rental is a cost-effective component of an integrated security plan. Our extensive range and quality of armored vehicles are supported by world-class local Executive Protection Officers (armed and unarmed). ETS provides bespoke advice as to when armored vehicles should be used within a wider transportation security plan.

Click here to learn more about Armored Vehicle Rental and When to USe Armored Vehicles

Through our unique skill-set and background ETS offers bespoke close protection security solutions for overland vehicle expeditions whichever the mode of travel. Whether by car, motorbike, jeep or even tuk-tuk, and no matter the route you intend to take, we are able to help you manage risk. ETS has designed an ‘enabling’ service that focuses on providing clients the capability to go beyond the beaten path and undertake adventures with the support of security and medical specialists.

The ETS Vehicle Expedition Security service is especially suited to:

  • Media led Overland Vehicle Expeditions
  • High Net Worth Individuals

ETS can provide comprehensive expedition risk management services – including assisting in the design and planning processes. Our personnel are highly experienced advanced drivers and motorcyclists who have been trained to the highest standard in defensive driving skills, and operating in multiple environments. ETS can also provide remote trauma medics and advanced emergency medical support, able to offer pre-hospital care to the highest standard in remote and difficult environments

ETS Risk Management has an impressive global network of secure ground transportation providers, each a trusted and vetted supplier. Whether Sedans, SUVs, Sprinters or Coaches, whether non-armored or armored, whether with security drivers or local chauffeurs ETS can support your international ground transportation requirements.

ETS has provided secure transportation and corporate event transport solutions for multiple global events including Olympic Partner programs, VIP Corporate events, and Large Conferences and Music events. Our physical security expertise coupled with logistical management skills ensures clients a comprehensive service.

ETS Risk Management provides clients global VIP transport solutions. Our global network of high-level, bi-lingual security and VIP drivers, coupled with a range of vehicle options including armored provides clients comprehensive coverage.

ETS has provided secure transportation for VIPs, Celebrities and Ultra HNWIs in every corner of the world ranging from five car armored convoys in high-risk locations, through to 20 car, van and bus VIP travel for high-risk celebrities at major world events. Our impressive experience provides clients the assurance that not only security but logistical management, stakeholder liaison and boutique concierge services are delivered globally.

Click on the interactive map below to book your service.

Call us directly or use our contact form to send us a message and one of our risk management specialists will get back to you.

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February 27

Travel Risk Services USA | ETS Risk Management

The Verge was founded in 2011 in partnership with [...]

This article will address the advancement and detailing of security or travel well being dangers and how they are imparted. In particular, the gathering of information, influenced group of onlookers socioeconomic, amassed markers, qualifiers and the genuine dangers uncovered.

February 27

Travel Security in Mexico: Ground Truth and Transportation | ETS Risk Management

The business traveler to Mexico is ill-served by a national or regional level risk assessment approach.  Rather, Mexico Travel Risk Services must be viewed through the lens of locality. For example, risk levels in Cancun are not nearly the same as Monterrey. Corporate security organizations wedded to general travel advice for Mexican regions will not only find themselves saying “No” to business opportunities in safer towns but saying “Yes” to potentially life-threatening visits to villages that should be off-limits.